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About Us
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Continuity Planning GuidelinesOur plans include the ability to recover from situations including, but not limited to, unplanned evacuations, power outages, major water leaks, fire, loss of water, severe weather, death, and any facilities failures that may cause business interruption. Plans are designed to account for business interruptions of various lengths and scope and require that SFMCo’s business is able to recover critical functions according to their time criticality. Key features of this disaster recovery planning include annual reviews of the following: • Identification of all mission critical systems and system backup and recovery for such systems. • A review of financial and operational risks • Alternate communications for clients • Systems and telecommunications accessibility • Alternate physical site location and preparedness
A business continuity plan articulates planning guidelines and coordinates response and event management across SFMCo. Contingency Planning and Business Recovery We attempt to mitigate risks to reduce potential issues and impact. In the event of an outage, Both Seastrunk Financial and Fidelity Brokerage Services have plans to support recovery of critical business functions. In addition to following the guidelines stated above, Seastrunk Financial and Fidelity Brokerage Services recovery plans also include the following: • Contingencies for Inclement Weather – If there is a forecasted weather emergency, hotel rooms are obtained for essential personnel. If the weather emergency could result in an inability to access the primary site, the alternate site would be prepared for use and personnel would be sent there prior to the event. We have remote access so we can work from home. Including access to phone mail and e-mail messages remotely. • Designated Contingency Site – There are pre-established, tested processes for rerouting of critical hotline numbers in the event of a site outage. Clients should experience minimal downtime in their ability to contact us. • Notification to Clients – Procedures for notifying you has been established for employees to follow in the event of an outage. Notification will include information regarding length of outage, instructions for you to contact Fidelity and other financial institutions. • Support information (e.g., where to send faxes, email, etc.) Access to Your Funds – A site outage should not impact your ability to have access to your available funds, as Fidelity Brokerage Services’ business contingency plans are designed to ensure sustained service. However, your ability to trade securities may be impacted by market events outside of our and Fidelity’s control, such as when the market was closed following the September 11 tragedy. Fidelity’s tested business continuity plans result in necessary personnel being available to approve transactions that result in the disbursement of available funds. In the event that we cease operations due to a significant business interruption, you may call Fidelity directly at 1-800-343-3548 for emergency assistance. Please note that business continuity plans are reviewed as necessary, and at least annually, to ensure they account for technology, business and regulatory changes, operations, structure or location. The plans are subject to change. You may obtain a current written copy of this notice by contacting us directly.
Seastrunk Financial Management Co. 2231 W. Palmetto St. Suite 103 Florence, SC 29501Local: 843-661-0220 Toll free: 888-288-9158 Fax 843-661-0977 Email: conrad@seastrunkfinancial.com Your Financial Planner,
Conrad
E. Seastrunk, CFP®
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